Help Center

Of course! We're here to help you with any questions. Contact us at [email protected] or check out the detailed information on each product page. If there's anything else you'd like to know, just give us a call - we're all ears.

We love sharing the good stuff! Although we don't have samples available at the moment, our products are made with love and we're confident that you (and your furry friend) will love them too. But keep your eyes open - we're always coming up with something new! ;)

We offer you two return options depending on the product.

For our main supplement products* we offer a 90-day money-back guarantee. We're proud to offer some of the most advanced pet supplements and treats. So if you're not completely satisfied, just let us know within 90 days of purchase. Contact our friendly customer service team, and you can return the unused portion - or even the empty container. We'll then gladly refund your purchase price, no questions asked. We want you and your pet to be thrilled with every bite!

For other products that don't fall under the 90-day guarantee, we offer a standard 14-day return policy. Just make sure the items are unused and in original packaging, and we'll process your return without any problems.

*Products that fall under the 90-day guarantee are specially marked on each product page. The 90-day guarantee only applies to purchases made on our website: [email protected]

We protect you with our 90-day money-back guarantee on our main supplement products*. We at Petstile are proud to offer some of the most advanced pet supplements and treats on the market. Should you be unsatisfied with your purchase for any reason, just let us know. Contact our friendly customer service team within 90 days of the purchase date, and you can return the unused portion - or even the empty container. We'll gladly refund your purchase price, no questions asked. We're here to make sure you and your pet are thrilled with every bite.

*Products that fall under the 90-day guarantee are specially marked on each product page. The 90-day guarantee only applies to purchases made on our website: [email protected]

No problem! To return your products, please send us an email at [email protected] Please include your order number and the reason for the return (not mandatory). You'll then receive instructions from us on how to send the items back. Once we receive and inspect the returned products, we'll process your refund immediately. You can expect the refund to your bank account within 14 days.