Petstile
Help Center Subscription & Account I need to pause my subscription

I need to pause my subscription

  1. Log in to your Customer Portal account

    *If you have not signed up for an account with the Customer Portal, you will need to create your account first.

  2. Under 'My Subscriptions', click on 'Edit Subscription' for the product you need to delay.
  3. Click on 'Edit Date.'
  4. Choose the date from the calendar up to One Month in advance and click on 'Confirm.'

Your subscription will automatically renew on your chosen frequency based on this new date.

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